Front Desk Coordinator / Accounts Receivable Specialist
Are you looking for a challenging position with a fast-paced medical group? If so, this position may be just what you’ve been looking for! This position combines patient interaction through Front Desk Coordinator duties and back office A/R duties.
Colon & Rectal Surgery Associates, Ltd., (CRSAL) a large, independent surgical specialty practice in the Twin Cities is seeking a Front Desk Coordinator / Accounts Receivable Specialist.
This full time non-exempt position is primarily located at our Corporate Office near Hwy 280 and University Ave. in St. Paul. The individual hired will also be asked to periodically work at clinic locations in Edina, Coon Rapids, Minneapolis, or St. Paul. Mileage is paid for additional travel.
While serving as a Front Desk Coordinator, you will work at the front reception desk and be the initial contact with patients at one of our clinic locations. In the Accounts Receivable Specialist role you will work with all areas of accounts receivables; including insurance, delinquent accounts, daily deposits, receipt an adjustment posting, collections, billing, and month-end processes.
Front Desk Coordinator duties include:
· Greet patients upon their arrival at the clinic
· Collect and enter patient registration and demographic information
· Serve as a liaison between the patient, clinic staff and the business office
· Coordinate efforts with the business office to handle patients with no insurance, prior collection problems, delinquent balances
· Scan registration paperwork, face sheets, medical insurance card copies, HIPAA forms etc
· Manage patient check out process including scheduling follow-up appointments, if needed,
A/R Specialist duties may include:
· Monitor and manage insurance claims to ensure prompt, accurate and maximum payment
· Evaluate medical record documentation to determine coding accuracy for claim resolution
· Monitor customer account details for non payment, delayed payments, credit balances or other account irregularities
· Review EOB payments, write off and rejections
· Prepare and document refund requests or credit balances
· Perform month end balancing in coordination with accounting department
· Post daily deposit for multiple entities
· Enter and post credit card payments
· Assist patients or insurances with queries on accounts, problem solving insurance processing issues
Requirements
· AA degree or equivalent experience and/or 3-4 years related medical billing experience or equivalent
· Knowledge of medical terminology, anatomy ICD-9 codes and CPT
· Previous medical reception/medical office /or medical business office registration a plus
· Working knowledge of insurances (Medicare/Blue Shield/MN Medical Assistance/Healthpartners/Ucare/Medica etc)
· Demonstrate a high level of professionalism in dealing with confidential and sensitive information. Exhibit a high level of courtesy, tact and poise with interacting with patients, co-workers, other internal customers, visitors and healthcare professionals
· Excellent computer skills, multi-line phone, calculator.
· Effective verbal and written skills. Able to speak, read and write in English.
· Able to read, understand and follow written and verbal instructions
· Able to work independently and as part of a team
· Performs other duties as assigned by manager.
· Ability to transition from one task to another in a fast paced environment
· Proven ability to handle multiple projects and meet deadlines
· Ability to perform diversified clerical functions and basic accounting procedures
· Working knowledge of Outlook, Word and Excel
· Tenacious
· Must have valid Driver’s license and good driving record in order to travel to alternate clinic/satellite locations as needed in a reliable and efficient manner
Colon & Rectal Surgery Associates, Ltd. is an Equal Opportunity Employer.
Please use the following link to apply for this position
About CRSAL:
Founded in the Twin Cities in 1963, we are one of the largest privately owned practices of specialized colon & rectal surgeons in the world. A recognized leader in colon & rectal surgery, we place a high priority on staying at the forefront of advancements in treatment and technology.
"We care for every patient as we would care for ourselves and our family members".
“At Colon & Rectal Surgery Associates, LTD. (CRSAL), we are committed to recruiting and retaining a diverse, passionate, and patient-focused team of health care professionals. We actively promote the acceptance and appreciation of our differences. Through our commitment to an all-inclusive workplace, we endeavor to reflect the diversity of our patients and communities that we serve.” - Dr. Ann Lowry, President/CEO
Benefits Available
The benefit package for this position (providing eligibility requirements are met) include:
Medical Insurance with a Health Savings Plan
Dental Insurance
Term Life and Accidental Death and Dismemberment Insurance
Supplemental Life Insurance
Long Term Disability Insurance
Long Term Care Insurance
Flexible Spending Accounts for Medical and Dependent care spending
Paid Time Off (Available for use upon accrual)
Long Term Sick Pay
Paid Holidays
Paid Parking
Tuition Reimbursement
Continuing educational opportunities
Employee Assistance Program
Cash or Deferred Profit Sharing Plan - Three components within a single plan:
401(k) feature for employee pre-tax or Roth 401(k) contributions
Employer match based on employee contributions
Employer discretionary profit sharing contributions
