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Surgery Scheduler - Specialty Clinic St. Paul Maplewood Area

If you are an experienced surgery scheduler with a minimum of 1-3 years recent experience scheduling surgical  cases, please apply via the link*.

Requires recent surgery scheduling experience. Competitive Pay starting at $17.50 and up (commensurate with experience)  plus New Employee Signing Bonus and Full Benefits Package

Located off 35E and Roselawn Ave. in St. Paul – on the border of Maplewood

Daytime hours Monday - Friday

Primary Duties

  • Communicate with providers, patients and hospital staff to schedule surgeries, procedures, diagnostic tests and appointments.
  • Requires recent medical surgery scheduling experience, strong communication, problem solving and attention to detail to maximize surgeon time and coordinate with other specialist groups on complex surgical cases.
  • Fast paced, energized work environment using NextGen EMR system.
  • CRSAL is a large, independent surgical specialty practice.

Additional Position Description

  • Schedule surgeries, office, diagnostic testing, colonoscopy or other appointments confirming with patient, hospitals and other facilities.
  • Optimize surgical schedules by coordinating the schedules of multiple providers on surgical cases as needed.   
  • Impact patient experience by communicating, listening and responding to create a positive, calming, high-quality patient experience. 
  • Proactively keep patient apprised of provider schedule. Insure all outside/internal records are present at time of scheduled appointment. Promote a positive image of the practice. 
  • Gather/verify demographic data and provide patient with education/ instructions, provide pertinent information as needed. Schedule follow up tests/cases as appropriate. 
  • Interact daily with providers to review and adjust schedules to enhance provider efficiency and maximize physician time.
  • Work to reduce gaps in provider schedules by contacting/moving appointments/procedures if appropriate. Insure sufficient travel time is included and provider schedule changes are communicated.
  • Manage incoming/outgoing phone calls and answer clinic phone queue as needed. 
  • Appropriately answer, screen, document, route and relay provider information to patient, referring provider or others. 
  • Demonstrate a high level of professionalism in dealing with confidential and sensitive information. 
  • Accurately document actions taken and support patient charting utilizing NextGen EMR
  • Schedule surgical orders within electronic health system; run, monitor and reconcile surgical/other reports, sending patient results as directed by provider and/or clinic protocols. 
  • Support organizational regulatory compliance (i.e. patient safety, HIPAA, etc.).

Qualifications and Requirement

  • To be a qualified candidate, you must have 1-3 years recent experience scheduling surgical procedures in a clinic/hospital or out-patient surgery center.
  • Superior communication skills (verbal and written) 
  • Strong computer knowledge and experience working in with an Electronic Medical Records (EMR) system. Experience with NextGen software a plus!  
  • Strong organizational skills; ability to manage multiple priorities and facilitate efficient patient/work flow within the clinic. 
  • Ability to set the tone for a professional and pleasant environment for patients, co-workers, and providers 
  • Understanding of medical terminology and medical clinic flow 
  • Basic knowledge of anatomy and physiology
  • Knowledge of HIPAA guidelines and patient confidentiality
  • Ability to handle a high volume of incoming phone calls and prioritize workload 
  • High degree of courtesy, professionalism and customer service skills 
  • Ability to proficiently speak, read, and write in English 
  • Possess valid driver's license, good driving record and ability to travel between clinic locations as needed in a reliable and efficient manner. Position may require occasional travel across metro area clinics as needed for backup staffing. 
  • May help turn over exam rooms in a very occasional back up capacity

Colon & Rectal Surgery Associates. Ltd, (CRSAL) is an Equal Opportunity Employer*
* If you require an accommodation to apply or have a special concern, please e-mail or call 651-312-1554. Only candidates requiring an accommodation or who have a special concern should use these options.

About CRSAL:
Founded in the Twin Cities in 1963, we are one of the largest privately owned practices of specialized colon & rectal surgeons in the world.  A recognized leader in colon & rectal surgery, we place a high priority on staying at the forefront of advancements in treatment and technology.  
"We care for every patient as we would care for ourselves and our family members".
Full Time Benefits Package Available with this position:
Our full time benefit package, offered to employees regularly scheduled to work 30 hours per week and meeting eligibility requirements, includes:
Medical Insurance with a Health Savings Plan
Vision Insurance
Dental Insurance
Term Life and Accidental Death and Dismemberment Insurance
Supplemental Life Insurance
Long Term Disability Insurance
Long Term Care Insurance
Flexible Spending Accounts for Medical and Dependent care spending
Paid Time Off (Available for use upon accrual)
Long Term Sick Pay
Paid Holidays
Paid Parking
Tuition Reimbursement
Continuing educational opportunities
Employee Assistance Program
Cash or Deferred Profit Sharing Plan - Three components within a single plan:
·         401(k) feature for employee pre-tax or Roth 401(k) contributions
·         Employer match based on employee contributions (up to 3% match)
·         Employer discretionary profit sharing contributions (historically over 6%)
* If you require an accommodation to apply or have a special concern, please e-mail or call 651-312-1554. Only candidates requiring an accommodation or who have a special concern should use these options.

Physical/Mental Requirements
While performing the duties of this job, the employee is frequently required to do the following (not an all-inclusive list): 
• Sit or stand for prolonged periods.
• Ability to bend, stoop, reach, and walk (including walking quickly when necessary).
• Assist in the safe transfer of up to 50 pounds as needed in a back up capacity.
• Understand and respond to a diverse population.
• Perform repetitive motion activities including computer keyboard and mouse.
• Utilize visual, auditory, verbal, and olfactory processes required to assess, monitor, and care for patients.
• Coordinate multiple tasks simultaneously.
• Must be able to tolerate protective equipment including; gowns, gloves, facial masks, and eye protection, as needed in a back up capacity.



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